Helping at the Kotel even for an hour brings one unique scene after another. So for instance, yesterday
I am usually pretty good at guessing ages, but this American tourist really surprised me. He looked to me to be in his early or mid 60's, but when I asked him how long it had been since he last put on tefillin he said that he hadn't put them on in over 60 years. He is 78 years old! He acted as sweet as he looked.
You Should've Been a Lawyer
An American lawyer rushed by strongly refusing to put on tefillin. I called out, "How can you go to the Kotel and expect G-d to do what you want Him to do if you refuse to do what He wants you to do?" He turned, stuck out his arm and said, "You should've been a lawyer."
An American tourist asked where he could buy a mezuzah (doorpost scroll). I tried to get him to put on tefillin but he strongly refused saying that he was a scientist, an atheist. I said, "You know what it says in the mezuzah?" He shook his head, "No."
I said, "It says you should put on tefillin."
He said that he didn't care. I gently took his arm and slide the tefillin on and said, "Say, barouch." He said, "NO!"
I said, "It's pronounced, "barouch."
He said, "NO! Take these off right now." He got very angry as I took the tefillin off his arm. He ran away steaming.
Next, this young man from Poland walked over. He is a medical doctor. He was with two non Jews also from Poland. After much questioning he assured me that his mother's mother was Jewish. I put tefillin on him and we talked about his having to marry a Jewish girl and that he should leave Poland and come live in Israel. He liked the idea.
Within one hour, some ten to twenty individual Jewish cases walk by, each unique, each essential, each an opportunity.